Return Policy

It is our goal at OGCG to deliver you our 100% satisfaction Guarantee** if you are not satisfied with your item for any reason  please follow these simple steps within 30 days:

  1. Pack item in original packaging, must be in new condition to be returned. (no used Pieces)
  2. Retrieve your Order # and Decide if you would like an exchange or a refund.
  3. Email ogchongglass@gmail.com With your Order number in the Subject line. Inform us whether you would like a return or an exchange 
  4. After you complete these steps: You will receive a Return shipping label via email. Print Out this shipping label, attach to your box with tape, and ship.
**Refunds are not available on undelivered packages**